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| Software |
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| •Q-WIN | At the heart of every Q-MATIC system is our core software | |||
| •Q-WEB | application, Q-WIN. Providing on-line information and storing | |||
| •Q-CALENDER INTERNET | statistics, Q-WIN helps you create cost-effective solutions that cater | |||
| •Q-MONITOR | to your customer's needs and helps to optimise your staffing. Q-WIN | |||
| •Q-VOICE | enable managers not only to monitor the entire customer service situation | |||
| •Q-REPORT | in their own branch, but also in other branches in the entire organisation. | |||
| •Q-SMS | ||||
| Reports can be automatically generated to give you the essential | ||||
| data necessary to make decisions that will increase efficiency, | ||||
| improve the effectiveness of the organisation and increase customer | ||||
| satisfaction by improving the level of service. | ||||
| Q-WIN can be linked to most network systems; TCP/IP. API makes it | ||||
| possible for other applications to communicate with Q-WIN. | ||||
| Picture : Q-WIN | ||||
| Copyright
2003 © Qmatic System (S) Pte Ltd |
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